Where to start... my partner and I moved to highgrove mews 3 years ago and since then we've had way too many issues. When moving into the building we realised the buzzer was not working, the carpet hadnt been changed in 10 years, the communal front door was not closing and gangs of teenage boys would pop by at late hours of the night to get high, drink and pee on the communal carpet. We addressed this to dmg in which it was hard to get them to agree to fix all these issues but finally were fixed after some not so pleasant phone calls and emails. Since then unfortunately the issues didnt end, we didnt realised we had moved into a not so great area and our neighbours have not been the best, alot of them breaking the lease contract by playing drums at all sorts of hours, not using carpets (this is part of the contract as the building is not well built and you can hear everything! We didnt know that until we moved in), neighbours getting so drunk that you can hear their domestic fights frequently to the point were police have been involved, nocturnal neighbours drilling and doing DIY in their flats at stupid hours and so on! All these issues have been addressed to the council and DMG however its so hard to reach to the person in charge of our building! (DMG) While she is polite and does end up helping us to a certain extent you have to keep chasing her or else she just ignores you. We normally first email, as theres no response we email again, as theres still no response we call her in which her colleague normally says "sorry she is in a meeting or she is not available (every single time)" so we asked to be called back and she never calls back so we need to keep calling until she picks up..... this is quite infuriating as we are not happy with our current living situation and they dont seem to a care at all, perhaps they just want the money and not be bothered by the owners that pay their wages. Needless to say my partner and I are hoping to put the property on the market this year and get out of here but we will make sure not to buy anywhere else where DMG is involved.

DMG Property Management. PLEASE READ UNTILL THE END... The worst Property Management I personally dealt with. We had problems with people parking in the access way to and from our residential car park, and in between the garages and parking spaces make it really hard to access the parking spaces. Ask DMG Property Management to do something on this mater and they said very easy that they have no power to do anything. Lighting in the car park is really low or not and no cctv in the car park. People whom are parking like idiots also attacked me I the car park because I told the not to park in there. Reported to the police and to DMG Property Management which they said simple as that I've done really well calling the police but they still cannot do anything... So bare in mind if you are moving somewhere where your property is managed by DMG Property Management. All this happened in Ashford Kent Thank you for reading.

Dan is a miracle worker our bathroom was falling apart since we moved literally everything. so we had it completely ripped out and re done. Dan listened too our every need even the littlest things he did for us. Our bathroom is amazing now all with Dan's help. His customer service skills are really good easy to talk too and a great laugh. If you want a great job done then Dan's your man.

First Class property management. Always quick to respond, and deal effectively with any issues.

Not the easiest navigation on the website

Plus-side: Comparatively cheap compared to market rate. Downside, this appears to translate to limited availability, and limited online services compared to competitors. Budget management can be improved. Sue clearly works hard and was always a pleasure to deal with, but I was left with a strong impression that capacity needs to be increased and working methods need be brought up to date in order to really compete in the field.

Where do I start? The leadership of this business is poor, it was the people who own the business that I have spoken to and tried to resolve issues with but they are ignorant and arrogant and have some kind of superiority complex. They do not want to solve issues, they only want to receive their money. they develop an opinion and are not willing to change their minds at all. Very poor service indeed.